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QUESTIONS ABOUT OUR WALLPAPER


I can't choose between the different designs / colors, do you have samples?
Yes, you can order a sample through our webshop by choosing 'sample 20x25' in the selection lists for the wallpaper(s) of your choice. A sample costs €1, - excl. shipping. You can order multiple samples at the same time.

Can I return the wallpaper if I do not like the color or material?
If you are not sure about the color, please order a sample first. All our wallpaper is printed to order, including the standard sizes. It is a shame in many ways to do this in vain.

Which wallpaper size do I need?
When choosing a wallpaper size, you can start with the size of your wall plus 5 cm in length and width, so 2.5 cm all around. This is the margin to compensate for any skewed walls or accidental misalignment ;-). If a wall is really skewed or just slanted, then you start from the widest and highest point and add 5 cm. You cut away the rest of the wallpaper. If you have a plinth at the bottom of your wall, you do not have to include that height in the total height of the wall, after all, you are not going to stick wallpaper to it.

If it turns out that I have made a measurement error, can I still order additional sheets?
The wallpaper is not expandable. The different sizes all have a unique design, so it is not possible to reorder a sheet afterwards. It is therefore important to measure well in advance, preferably do it in pairs. You will not be the first to order a sheet (or 2 sheets) too few due to a measurement or writing error.

Can I also order your wallpaper to size?
Definitely! We can tailor any wallpaper. You can request a quote for customization.

Your standard size is higher than my wall, now what?
You can do two things: you can choose a height of 240 cm and cut away a bit. Or you request a quote for customization. Then we can ensure that as much of the design as possible is retained within the desired dimensions.

What is the production time of my order?
The production time is 4-8 business days. Orders placed up to and including Monday will be printed the same week and shipped no later than Thursday. Delivery time depends on destination. As soon as your order has been shipped, you will receive an automated email with a track & trace code, so you can track your package.

Does it take longer to deliver custom wallpaper?
We try to keep the same delivery time for custom work as for standard sizes. That actually always works.

What material is Pimpelmees wallpaper made of?
Our wallpaper is made of a very good quality non-woven wallpaper (extra matt, 165 grams). This non-woven wallpaper is much stronger than regular wallpaper (made of paper).

Should I apply the glue to the sheets or to the wall?
Our wallpaper is non-woven wallpaper, you apply glue to the wall and not the wallpaper. So you no longer need a wallpaper table. It is therefore much easier to apply than traditional wallpaper. Guaranteed success!

Which wallpaper glue do you recommend?
Perfax Ready & Roll Vlies (pink), Metylan Vlies or Roman PRO-880 Ultra Clear. It is available in most specialty wallpaper stores and DIY stores. The smallest bucket (2.25 kg) is enough for up to 15m2. You can also choose a different brand, as long as it is suitable for non-woven wallpaper.

How do I set up the first sheet?
You set up the first sheet perpendicular, possibly with the help of a spirit level. If your wall is a bit skewed, take this into account by dividing the margin well between the top and bottom and left and right.

Can I stick Pimpelmees wallpaper on new walls?
New walls and fresh stucco must be pre-treated with a primer or wall paint. In the case of non-pretreated walls, the adhesive penetrates the wall too quickly and the wallpaper does not stick to the wall very well.

What if I have skewed a sheet?
Because it takes a while for the glue to dry, you can easily peel off a crooked sheet and apply it to the wall again. The wallpaper is sturdy enough for that.

Can I apply Pimpelmees wallpaper over other wallpaper?
It is possible to apply the wallpaper over old wallpaper, but we do not recommend it. There is likely to be air behind the old wallpaper as soon as you glue the wall. There is a chance that this will not recede completely. You can easily apply new non-woven wallpaper over renovlies and glass fiber wallpaper (not to be confused with glass fiber wallpaper).

Is your wallpaper easy to remove?
Yes, that's possible. Even after years, you can easily pull the wallpaper off the wall. Do this carefully, because sometimes pieces of wallpaper do not come off at once. If some wallpaper remains, you can carefully cut it off with a putty knife. The wall becomes smooth again and you can apply new wallpaper.

What do I need to be able to apply wallpaper to a wall?
You need special wallpaper glue for wallpapering non-woven wallpaper. For example, Perfax Ready & Roll Vlies, the pink variant for non-woven wallpaper. If you choose a glue that needs to be mixed with water, you also need a bucket. You also need scissors to cut the sheets apart, a large brush or roller to distribute the glue on the wall, a spirit level to apply the first strip perpendicular, a sharp utility knife and ruler to cut the wallpaper edges after application and a cloth to remove adhesive residue immediately. A wallpaper spatula is also useful for smoothing the wallpaper nicely.

How do I apply the wallpaper tightly?
Wall - The wall must be dry, smooth and clean. Level rough surfaces, holes and irregularities beforehand. In designs with light colors, colors and spots on the wall may show through. These color differences must first be removed. Pencil on the wall can react with the wallpaper glue and stain light wallpaper, also remove this beforehand. Do not apply the wallpaper over old wallpaper.
Wallpapering - With a roller or brush, apply the wallpaper glue evenly to the wall and apply the dry sheets to the pre-glued wall. For example, you can use Perfax Pink for this. The glue should be applied to the wall at a width of slightly more than one sheet. Place the first sheet perpendicular to this and press with a wallpaper spatula or rubber roller to remove any air bubbles. You can also do it gently with your hands by rubbing it downwards, the advantage of this is that you will notice when you have glue on your hands. Apply all subsequent sheets joining the next one, so not over each other.
Please note: Remove any glue stains immediately with a wet cloth or sponge and then pat dry.

I have a dollhouse and would like to use Pimpelmees wallpaper in it, is that possible?
Absolutely! Especially for all dollhouse lovers, we have made a free download. This includes our popular Forest animals wallpaper and a Forest animals wallpaper circle!

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QUESTIONS ABOUT OUR WALL STICKERS & WALLPAPER CIRCLES

What material are the wall stickers made of?
Our wall stickers are made of the least adhesive material that you can use to make wall stickers. This material does not break when you pull it off the wall and does not leave any glue residue. This makes the sticker repositionable, if the surface allows it, try this very carefully.

What is the difference between a wallpaper circle and a wall sticker?
The wallpaper circles are made of wallpaper and therefore have a paper look. You apply the sheets with wallpaper glue. The wall stickers are made of a matte, smooth material, which gives them a slightly tighter look. The wall stickers can be applied a bit faster because you do not need any glue.

Which surfaces are most suitable?
Our wall stickers are most suitable for hard, smooth surfaces such as smooth plastered walls without structure, walls with smooth non-woven wallpaper, doors and windows. Pimpelmees cannot guarantee that the wall stickers will stick on walls with fine sanding, stucco with a grain or wallpaper with structure. The stickers certainly do not stick to spachtelputz and granol. For the best result, the wall and stucco must be really smooth! Make sure that the surface is clean, dry, and free of dust and grease when you apply a wall sticker. With freshly painted walls you have to wait at least four weeks before applying the wall stickers.

Can I easily remove the wall stickers?
Yes definitely. You can easily remove the wall stickers. Sometimes, if the sticker has been on your wall for a while, you can pull off small pieces of wall paint. You can largely prevent this by first heating the sticker with a hair dryer. The adhesive layer then heats up, making it easier to peel off the sticker. Do this carefully, otherwise your wall may still be damaged.

What is the production time for the wall stickers and wallpaper circles?
The production time for the wall stickers is 4-5 working days. The production time for the wallpaper circles is 5-10 working days. Orders up to and including Monday are printed, cut and shipped the same week. As soon as your order has been shipped, you will receive an automated email with a track & trace code, so you can track your package.

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GENERAL QUESTIONS

What are the prices of your products?
That depends on the product and the size. More information about the prices.

What are the shipping costs?
That depends on the product and the destination. More information about the shipping costs.

How can I pay your products?
You can pay in our webshop with iDeal, Bancontact, Belfius, SofortBanking / DIRECTebanking, KBC / BCB, Apple Pay, Mastercard and VISA. You can also choose 'money transfer in advance'.

Which products do you make?
We have 3 collections of wallpaper (Collage, Mono and Pattern) and we also make wallpaper circles and wall stickers.

Can I return products?
That depends on the product. Learn more about our shipping and return policy.

Do you also make wallpaper for companies and other large spaces?
Yes, we also make wallpaper for restaurants, hotels, primary chools and child care centres.

I work for a magazine/newspaper and would like to write about your products, do you have a press kit?
Would you like to write something about our products? Very nice! We are busy making a press kit. Would you like more information or images in the meantime? Please contact us.

Do you work with bloggers, vloggers & influencers?
Do you love our products and want to highlight something on your blog, Instagram profile or YouTube channel? Send us an email with your media kit, so we can see if we fit together. If we see possibilities based on your email, we will contact you.

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